HERV-011 - [VR] Tamaki Kurumi's Pleasure Nipple Clinic

I'm watching via streaming on GERAVR, but the screen isn't in VR mode; it's squeezed at the top and bottom, looking like a cone. I bought this because of the drooling scene, but it's unwatchable like this. It's trash. I want a refund. I bought other VR videos at the same time, and those worked perfectly fine. I don't think it's an issue with my phone or GERA. I'm just left with a strong sense of disappointment.